Voice AI
AI voice agents that pick up, answer common questions, book appointments and pass the call on when it matters, in English and Spanish, connected to your calendar and CRM.
What it is
A voice AI agent is an AI that answers phone calls for your business: it understands what the caller needs, answers from your information, books the appointment and passes the call to a person when it should. Altamar builds and runs voice agents in English and Spanish, connected to the tools you already use.
Voice AI is a monthly service. Where it applies, usage and telephony costs, such as call minutes and phone numbers, are passed through and listed separately in your written scope.
Hear it on a call
Recorded demo calls, start to finish. The businesses are made up; the agents and the calls are not. One email address was cut out.
Thank you for calling Charlie's Plumbing. This is Tanya. How can I assist you today?
Hi, Tanya. I'm calling. I'm having some issues in my house. I see water dripping from the ceiling, and I don't know where it's coming from. I have a two-story house.
Oh, no. That sounds like a serious leak. Let's get this sorted out quickly. Could you please provide your address so we can dispatch a technician to your location right away?
Yes, it's 525 Anywhere Drive.
Got it, 525 Anywhere Drive. Let me check for the nearest available plumber to assist you. Could you also confirm your full name and email address?
Yes, it's Paul Welch.
Thank you, Paul Welch. And your email address, please?
Email is [email removed]
Perfect. [email removed] is the number you're calling from the best one to reach you?
Yes.
Great. Our nearest plumber can be there in about 30 to 60 minutes. Would you like to proceed with the service call?
Yeah, do you know how much that will end up being for that service call?
For emergency services, the cost can vary depending on the issue. Would you like me to send a pricing guide to your email?
Yeah, that would be helpful. And you said they'll be here in the next 30 minutes?
Yes, that's right. A plumber should arrive within the next 30 to 60 minutes. I'll also send that pricing guide to your email. Is there anything else you need help with?
Yeah, is there anything that I can do in the meantime? Because I don't know how bad this is. And I don't know if I'll keep waiting if it's going to get any worse. Is there anything I can do in the meantime to?
I totally get your concern. If you can, try to locate the main water shut off valve in your house and turn it off to prevent further damage. Also, place a bucket or container under the drip to catch any water. If it's safe, you might want to move any valuables away from the area. Does that help?
Yeah, OK, I'll do that. So you said next 30 to 60 minutes, correct?
Yes, that's correct. The plumber should be there within 30 to 60 minutes. If anything changes or you need more help, just let me know. Stay safe.
All right, thank you.
Want one answering your phone?
Book 30 minutes and call a live agent yourself.
What it does
On your website, WhatsApp and phone line. They answer from your own content, qualify, book, and hand the conversation to a person when it matters.
Accounting, payments, messaging and spreadsheets, synced both ways so nobody types data twice.
Picks up after hours and at busy times, and answers the common questions.
Asks the questions your team would ask, in the order they would ask them.
Puts the appointment on the calendar and confirms it.
Passes the call on when it matters, with the notes attached.
When it fits
How we work
Every project gets a plan like this before any code is written. You always know what is being built, what is next and when it ships.
Workshops with your team and a written scope with a fixed price and dates.
Flows and screens, reviewed with the people who will use them.
We build in steps and show you working software along the way.
Go live, with docs, recorded walkthroughs and training for your team.
Monitoring, fixes and monthly improvements.
Related work
It is a monthly service. Where it applies, usage and telephony costs, such as call minutes and phone numbers, are passed through and listed separately in your written scope.
Related Voice AI in the FAQ
Open-ended, emotional or high-stakes conversations, and anything that needs judgment your team has not written down. It works best for repeatable calls, with a person ready to step in.
Yes. We build voice agents in English and Spanish, and they can switch to the language the caller uses.
It depends on your languages, call volume and the tools the agent has to reach. We compare providers for your case and explain the choice in the scope.
Related Choosing a voice agent provider
Voice AI demo
Book 30 minutes with an engineer. We run a live agent on a call, in English or Spanish, then look at what it would handle for your business and what it would cost.
Your invite is on its way to ana@company.com. The Google Meet link is in it.
Need to change it? Write to hello@altamar.dev
